At Coalition, we have a wide variety of professionals under one roof. Unless you are looking directly for one professional, we typically advise that you book with one of our chiropractors and/or physiotherapists for a New Patient Assessment and Treatment for your first visit. if you are unsure about how your concern needs to be treated and managed, we can then help you decide on the best practitioner for your care moving forward. Alternatively, you can give our office a call to speak with us directly or send us an email at hello@coalitioncalgary.ca.

We’re a small business, so we’re often busy treating clients and away from our phones/emails. Our administrative staff works between the hours of 7 AM and 4 PM Monday to Friday (with the exception of some holidays) and can be reached via phone at 403-984-3414 or by email hello@coalitioncalgary.ca.

Upon booking, you will receive an email from our software system called Jane App. You will be prompted to fill out an online profile, intake form, consent form and your credit card information. 

Consent Forms: Consent forms may be filled out AFTER speaking with your designated practitioner prior to your appointment OR after the assessment and diagnosis have been provided. Please note, we require consent prior to any treatments rendered. 

Credit Card Information: We request credit card information as per our late cancellation policy. While we understand things come up, a late cancellation of no show fee will be charged as per our cancellation policy listed below.

Cancellation Policy: We require 24 hours notice in order to cancel your appointment. If cancellation occurs within 24 hours or you miss your appointment window, you will be charged the full amount of your appointment. However, if you have experience a fever, cough or runny nose within the last two weeks, we ask that you do not attend the clinic. Cancellation fees will not be applied for late notice due to suspected illness.

As we typically perform a physical examination consisting of human movement, we encourage you to wear something comfortable or athletic. If you forget, no sweat, we have shorts and gowns available!

If you have any patient information such as imaging reports, doctors letters, notes from trainers, etc. that is pertinent to your complaint/reason for your visit, please bring those along so we can add them to your file. 

There is a two level parkade located on the WEST side of the Trolley Square building. Please note, the parkade access is different for the first vs. second level. 

Upper Parkade Access: The SECOND LEVEL  parkade is accessed through the ALLEY between 23rd and 24th Avenue SW either from the west entrance off 4th Street SW or east entrance off 5th Street SW. You will see a small ramp to the Calgary Parking Authority lot. Parking is 30 Minutes FREE by registering your vehicle at the parking authority meter or by the smartphone Calgary Parking Authority - the lot code is #8335.

Lower Parkade Access: The FIRST LEVEL  parkade is accessed from 24th Avenue SW between 4th and 5th Street SW. Parking is 30 Minutes FREE by registering your vehicle at the parking authority meter or by the smartphone Calgary Parking Authority - the lot code is #8335.

Other Parking: There is some free parking in the Mission area often for 2 hours. Additional paid parking lots are available in the area as well.

We do not direct bill. After your appointment and payment has been made, an email with a receipt will be sent to the email on your patient profile. These receipts can be submitted to most insurance companies online. Lose your receipt? No worries!! We can send that over to you anytime upon request. 

Every insurance provider is different and the allocation of coverage is different for each profession. It is important that you understand your insurance policy so you can make the best of it throughout the year! We are not responsible for keeping track of your third party insurance coverage.

While we do provide excellent post-surgical rehabilitation, we are not covered by Alberta Health Services for the government subsidized sessions post-surgery.

No, you do not need a referral from a doctor to attend our clinic.

We treat everyone of all ages and walks of life!

It happens! Email us at hello@coalitioncalgary.ca or call 403-984-3414 but we do require 24 hours notice if possible. 

Your appointment time is reserved just for you. A late cancellation or missed visit leaves a hole in your therapist's day that could have been filled by another patient. As such, we require 24 hrs notice for any cancellations or changes to your appointment. Patients who provide less than 24 hrs notice, or miss their appointment, will be charged the full amount for their missed appointment.

However, PLEASE NOTE: If you have experienced a fever, cough, runny nose or difficulty breathing in the last two weeks, we ask you not to attend the clinic. Cancellation fees will NOT be applied for late notice due to suspected illness.

There is an elevator on the south side of the entrance into the Trolley Square Building off of 24th Avenue SW at street level. Our clinic is fully accessible for anyone in a wheelchair, of lower mobility or with mobility aids (ex. crutches).